Frequently Asked Questions

At SIERV, we believe clarity builds confidence. Below you’ll find answers to the questions we hear most often—from “What exactly do you supply?” to “How quickly can you deliver to my site in Bahrain or Saudi Arabia?” If you don’t see your question here, drop us a line at info@sierv.com and our team will be happy to help.


Who is SIERV?

SIERV (Solutions – Integrated Engineering & Renewable Venture LLC) is a Gulf-based sourcing and engineering partner that provides electrical, mechanical, polymeric, and industrial supplies—plus field services and structured-cabling works—to energy, utilities, construction, and manufacturing clients.

Where do you operate?

We maintain registered entities in Khobar, Saudi Arabia, and Manama, Bahrain, enabling fast, customs-cleared delivery across both kingdoms and the wider GCC.

What product lines do you carry?

From LV/MV transformers, VFDs, SEC-approved cables, and Ex-rated lighting to valves, pumps, UHMWPE wear plates, and PPE, SIERV offers a single-source catalogue that spans electrical, mechanical, plastics, and fabrication items.

Can you meet ARAMCO, SEC, or ISO specs?

Yes. All products are sourced from audited manufacturers and shipped with test certificates that align to IEC, ANSI, SEC, ARAMCO, and ISO requirements.

CDo you provide engineering services or only materials?

Both. Our in-house engineers design and install structured cabling, barrier-gate fibre panels, and small turnkey power skids while our supply-chain team handles global sourcing and logistics.

How quickly can you deliver?

Stock items ship within 24 hours. Project-specific or custom-fabricated items typically deliver in 2–6 weeks depending on origin, compliance testing, and site-access schedules.

What are your payment terms?

Standard terms are 30 days net for approved accounts. New clients may begin on pro-forma or milestone invoicing until trade references are established.

Do you offer technical support after delivery?

Absolutely—our engineers can supervise installation, commission switchgear, or train plant staff on maintenance best practices (onsite or remote).

How do I request a quotation?

Email your RFQ and drawings to sales@sierv.com or use the “Request Quote” button on each product page. Please include quantity, spec, INCO terms, and delivery location for the quickest turnaround.

I’m a manufacturer—can we partner with SIERV?

We welcome OEM partnerships that strengthen our value chain. Send your line-card and compliance documents to info@sierv.com; our sourcing committee reviews new suppliers quarterly.

Do you hire locally in both countries?

Yes. Our “Current Openings” list shows roles in Saudi and Bahrain, from sales logistics to field technicians. Apply via info@sierv.com.

What sustainability initiatives do you follow?

We prioritise energy-efficient products (LED retrofits, VFDs), promote circular-supply programmes for metals and plastics, and align with GCC green-procurement standards.